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Tag Archives: Copyediting

How do I display the top and side rulers in Word?

The top and side rulers in Word are used to set your margins, and also any Indents you might require for your paragraphs. They should display by default. If they don’t, here are instructions on how to make them display.

If you can’t see the rulers, click on the View Ruler button at the top of your right-hand scroll bar:

view ruler in word

This will display both of your rulers, and you can use the sliders to adjust your margins:

Rulers display in word

To turn off the rulers, simply press that button again, and they will disappear!

Other relevant articles on this blog:

Indents and Margins.

I hope you’ve found these hints helpful! Do share or pop a comment on this post if I’ve helped you learn something new or solved a tricky problem for you, and do explore the rest of my blog if this is your first visit!

Please note, these hints work with versions of Microsoft Word currently in use – Word 2007, Word 2010 and Word 2013 all for PC. Mac compatible versions of Word should have similar options. Always save a copy of your document before manipulating it. I bear no responsibility for any pickles you might get yourself into!

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents. Find all the short cuts here

 

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How do I change from having a gap between paragraphs to indenting them?

I’ve written this post because one of my clients just asked me how to do exactly this. She had a document where the paragraphs had an automatic line space between them, and no indent (because I’d produced the document and that’s how I like to lay out paragraphs), and she wanted to change it to have no line space between paragraphs, and the first line of the paragraph indented.

This article draws on two that I’ve already published, so for more detail, you might want to look at my posts on The Line Space Button and Indents and Margins. But what you’ll find here is a quick guide to changing your paragraph format from spaces between paragraphs to indented paragraphs (and vice versa). Note that although they all look a little different, this works for Word 2007, Word 2010 and Word 2013 for PC.

How to remove automatic spacing between paragraphs

There are many reasons to remove automatic spacing between paragraphs. To mention a rather obscure reason, I produce transcriptions to accompany a client’s YouTube videos. The formatting for these requires that a manual line space is added between paragraphs, but my version of Word adds these automatic spaces as a default, so I have to take them out.

Here’s what a document with automatic line spacing between paragraphs looks like:

Paragraphs with automatic spacing

To remove the spaces, first of all you need to highlight all of the text where you’re going to change the format. This is best done by going to the Home tab, then going to the Edit area on the right and clicking on Select:

select all text in word

Once you’ve clicked on Select, you will get a choice of options which includes Select All. Click on this and your whole text will be highlighted:

option for select allOnce the text is all highlighted, making sure you don’t click on the text (which will deselect it), staying in the Home tab, go to the Paragraph section in the middle of the ribbon and click on the Line Spacing button, which looks like this:

line space button

remove space after paragraph

If you have automatic spaces between paragraphs, one of the two bottom options will read Remove Space Before/After Paragraph. In this case it’s after. Click on that option (and it will change to Add Space After Paragraph).

This will have the effect of removing the line spaces between your paragraphs:

paragraphs with no line space in between

How do I indent my paragraphs?

Keeping the text highlighted (or re-selecting All if you’ve accidentally clicked and lost the selection), move below the Ribbon to look at the rulers in your top margin.

(If you can’t see the rulers, click on the View Ruler button at the top of your right-hand scroll bar:)

view ruler in word

Once you can see your rulers, move only the top half of the left-hand margin marker rightwards across the page until you reach the indent position that you want:

setting indent in word

This will give you indented paragraphs with no line spaces between them!

indented paragraphs

Done! To get from indented paragraphs to paragraphs with gaps between them, you just need to reverse this process …

Other relevant articles on this blog:

The Line Space Button

Indents and Margins.

I hope you’ve found these hints helpful! Do share or pop a comment on this post if I’ve helped you learn something new or solved a tricky problem for you, and do explore the rest of my blog if this is your first visit!

Please note, these hints work with versions of Microsoft Word currently in use – Word 2007, Word 2010 and Word 2013 all for PC. Mac compatible versions of Word should have similar options. Always save a copy of your document before manipulating it. I bear no responsibility for any pickles you might get yourself into!

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents. Find all the short cuts here

 

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Do I need editing or proofreading?

Do I need editing or proofreading - pens and inkNew authors who come to me for editing or proofreading services are often confused about the difference between the two. This is probably because what we in the business call ‘editing’ is called ‘proofreading’ in the outside world. But they are two different things, and this article aims to help you to choose which service you need.

Do you need line / copy editing, substantive editing or proofreading services? Read on to find out the difference and work out whether you need to ask your editor (whether that’s me or somebody else) for proofreading or editing?

What is editing?

Editing is all about the words and content of your book – not its layout and presentation.

Editing is usually done in Word, using the Track Changes feature so that your editor can mark up suggested deletions, additions and changes, as well as making comments about various aspects of the text, and you can see exactly what they’re suggesting and choose whether you accept or reject the changes.

What is line editing / copy-editing / editing?

Line editing, or straight editing (which most people think of as ‘proofreading’ is done, as I said, in a Word document version of your book.

It covers identification and resolution of:

  • typos
  • spelling mistakes
  • punctuation
  • grammar
  • sentence structure (repetitive structures, etc.)
  • wording (repetitive word use, etc.)
  • consistent spelling / hyphenation / capitalisation throughout the text
  • comments where wording is unclear and suggestions about changes

Ask for editing / line editing if … your book has been written by you and you’ve gone over it at least once yourself, and had your beta readers read the book for flow, characters, plot, etc. It’s the stage before preparing the book for publication and will make sure that everything’s correct and consistent as far as it can be.

Note that in English, many of these areas do not have a strict right or wrong, especially in terms of capitalisation and even some spellings, and things like use of -ise- and -ize- spellings. Your editor should create a style sheet for the project, which lists the editing system they use (e.g. Oxford, Chicago Manual of Style etc.) and any choices they made within the text.

What is substantive editing?

Substantive editing means your editor digs around in the very substance of the book, looking at aspects such as:

  • Characterisation
  • Plot
  • Flow
  • Timelines
  • Missing or repetitive sections

Your editor will typically go through and mark up with comments, they may also produce a report on the book as a whole with suggestions for changes – which may be major or minor

Ask for substantive editing if … this is your first novel, you haven’t had it beta-read yet, it’s a long and complicated work and/or you need a thorough going-through of the book. This will often be more expensive than line-editing, and it doesn’t include the items listed under line-editing – it’s hard for an editor to see the wood AND the trees at the same time, so if you have a substantive edit, you will probably need a line edit at some stage, too.

What is proofreading?

Proofreading is generally done just before the book is published (in print or electronic form). It concentrates on the look and layout of the book more than its content (this is why you have an edit done first, then a proofread).

Proofreading is carried out on the final form of a book, often a pdf or maybe a printed version, and the mark-up will be done using pdf marking-up software or pencil marks in your print copy.

Proofreading covers identification and resolution of:

  • Book layout – does each chapter start on a right-hand page in the print version?
  • Page numbers and headers – do the page numbers run consecutively? Do running headers reference the appropriate chapter title? Are footers correct?
  • Contents pages and indexes – does the contents page include the correct page numbers for each chapter start?
  • Page layout – are there any odd gaps on the pages, is there a heading on one page and its paragraph on the next? Are any illustrations correctly placed and referenced? Are any footnotes correctly laid out?
  • Paragraph layout – are three any odd gaps or spaces between paragraphs? Have words that belong in the same paragraph got separated? Are all paragraphs in the appropriately sized font?
  • Consistency – a final check that numbers, dates, heading styles, hyphenation etc are consistent (using the style sheet that the editor created as a guide)

It would be extremely difficult to do a full edit at proofreading stage because, as with line and substantive editing, your editor/proofreader is looking for different things. It is also best to have a different person do your proofread than the person who edited your book – for the same reason that no one can really edit their own work: they will be too familiar with the text and are more likely to miss errors.

So do I need an editor or a proofreader?

This is the basic order in which the process goes:

  1. Write the book – author
  2. Edit the book – author
  3. Substantive edit – by an editor
  4. Edit the book based on the substantive edit – author
  5. Beta read – friends, family, other people in your industry / genre
  6. Edit the book based on the beta read – author
  7. Line edit / edit / copy-edit – by an editor
  8. Edit the book based on the line edit
  9. Prepare book for publication – author or book designer / formatter / both
  10. Proofread – by a proofreader
  11. Edit the book based on the proofread (may need to go back to designer / formatter)
  12. Publish

Other resources on this blog:

Copyediting and proofreading

Working with track changes

Proofreading as a career

If you’ve enjoyed this article and found it useful, please share it using the buttons below.

 
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Posted by on May 22, 2014 in Copyediting, proofreading, Word, Writing

 

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What to do when you encounter plagiarism: business content

PlagiarismThis post is for editors who suspect that they might have encountered some deliberate or accidental plagiarism when dealing with content for their business clients, particularly in regard to websites and blog content. By sharing my tips and practices, I hope that I can gather a resource of best practices for other editors / proofreaders.

What is plagiarism?

Plagiarism is the act of passing someone else’s work off as your own. In the business world, this usually involves copying someone else’s content, word for word, without linking back to the original work or acknowledging that it has come from elsewhere.

I’ve noticed that I and colleagues are fairly often confronted with content to edit that has  been pulled wholesale from another (often rival) website, used word for word without attribution. That would be stolen. It’s found most often, in my experience, in business marketing content such as websites and blogs. Note that I have written about plagiarism in student work in another article.

Plagiarism in the business world

Why is plagiarism bad? Two reasons:

  1. If you steal someone else’s content, you are liable to be found out, either by a prospective client who is looking at several different websites in one business area, or by the originator of the content, who may be alerted by a search service such as Google Alerts or plagiarism-detecting software such as Copyscape (thanks Arlene Prunkel for the heads-up; she has blogged about her own experiences using this software).
  2. Using the exact same wording in two places alerts the search engines that something is amiss. It’s never clear exactly how the algorithms work, but you run the risk of your content not being indexed and found anyway.

Why is not flagging plagiarism bad for the editor?

  1. OK, we haven’t signed a Hippocratic Oath of Editing or anything, but it’s the job of a principled and decent editor not to allow plagiarism to happen – surely?
  2. Someone finds out that a site you’ve edited has plagiarised their content. You let it pass unmentioned. The plagiariser says, “Oh, my editor didn’t flag it up”, and the finger starts to point at you.

What form does business web content plagiarism take?

As with student plagiarism, business plagiarism can be deliberate or accidental – or a mixture of the two.

Deliberate plagiarism

I’ve edited web text where the style and content varies so much that it’s clear that it’s come from different sources. Sometimes the client is clear about this, “Oh, I picked it up from various places, it doesn’t matter, does it?” Yes, it does.

On other occasions, I’ve been given a link to a single blog post or article, or perhaps a web page, usually by necessity published by the client’s rival, and been asked to “rewrite this so it doesn’t look like we’ve used their words”. Not ethical.

Deliberate or accidental plagiarism

Sometimes it’s not clear whether a client realises that you’re not supposed to lift text wholesale from another place. So it’s important not to pour scorn or invoke human rights and laws, but to quietly educate.

Accidental plagiarism

Very often, a client or indeed other blogger won’t realise that reposting the whole of an article or web page, with a reference or link at the bottom, will prejudice the search engines against them and lead to their content not being indexed. Here, it’s useful to drop them a line to suggest that they only post a few lines of the original with a link to where it can be found in full. Link-backs all round and happily shared content!

What to do when you encounter plagiarism in business texts

I have a sliding scale of activities depending on the level of plagiarism and overtness about the plagiarism:

Here’s what I do to avoid my clients plagiarising on their websites and blogs:

  • If I find lots of reposted blog content which is referenced, I will have a quiet word about posting teasers and links instead.
  • If I suspect content has been lifted from elsewhere, I’ll pop a few sentences into Google and see if I can find the source. Then I’ll raise the issue with the client by marking the sections or just emailing them to ask if they had permission to quote the source. I’ll then suggest that they rewrite it (or have it rewritten) using a variety of sources.
  • If a client has quoted an industry leader or other person but not referenced where they got those quotes, and it’s clearly not from a direct conversation, I will advise them that they should quote their sources in a source list or footnote or link.
  • If I am asked to rewrite one blog post or web page to make it suitable for the client, I will go back to them and either offer to research the topic myself or ask for a list of suitable resources from which to research it (which can then be referenced in the text)

I will always explain why plagiarising is a bad idea and the effects it can have on their business, reputation and search engine results. Most clients understand the issues once they’re explained: any that ask me to continue helping them to plagiarise whatever will become ex-clients. I can’t risk being associated with this kind of activity, and I don’t wish to be implicated in any scandals, plus it’s against my ethics to promote or encourage plagiarism.

I’ve talked here about strategies for dealing with plagiarism in business texts. If you have any other practices you’d like to share, please do submit a comment below!

Related posts on this blog:

What to do when you encounter plagiarism: student work

Top 10 blogging sins

My terms and conditions

 

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What to do when you encounter plagiarism: student work

PlagiarismThis post is for editors who suspect that they might have come across deliberate or accidental plagiarism, or are concerned that they are doing “too much” and thus causing their client to unwittingly engage in plagiarism. By sharing how I approach this, and asking for comments, I hope I can gather together a resource of best practices for other editors / proofreaders.

What is plagiarism?

Plagiarism is, at its most basic, the act of passing someone else’s work off as your own. It usually involves copying someone else’s work, text, content, however you want to describe it, without pointing out that  you’ve copied it or referencing it back to the original work.

In my work, plagiarism is found most often in student work and business marketing content such as websites and blogs. This post is about student work, and I discuss business content in another post.

Plagiarism in academic work

Plagiarism is, unfortunately, rife in academic work. You can kind of understand it: students are under a lot of pressure, and overseas students in particular can have a lot of financial pressure from their funders to return home with a good degree and pick up a high-level job. With courses over-subscribed and A-levels often not preparing students for the rigours of academic work, the student may not understand that they are not supposed to use other people’s work unattributed, although universities do provide them with reams of paper and things to sign which are intended to explain and prevent plagiarism.

I tend to find two kinds of plagiarism, deliberate and accidental:

Deliberate plagiarism

I’ve come across some pretty shocking examples of deliberate plagiarism in my work. This includes sections marked in a different colour, with a note in the covering email: “Can you please rewrite the sections I’ve highlighted”. More heartrending are the examples where the author says to me, “My English is not good enough to rewrite the parts from other authors, please help me to rewrite them”. But I can’t.

Deliberate or accidental plagiarism

I often come across direct quotations used as if they are the author’s own words. Unfortunately, to the experienced editor, it becomes all-too-clear when a direct quotation is being used without being referenced. Here are some markers of the unattributed block of text that I’ve found:

  • The language changes subtly: more multi-syllable words, different kinds of linking words used
  • The standard of the English becomes markedly higher, with no corrections needed to be made (even if you miss these as you go along, the island of white in a sea of coloured corrections and highlights stands out as you look at the page)
  • The language changes from American to British English or vice versa (many students are inconsistent in their spellings, but a block of the opposite type of English is a real giveaway)
  • The font, size or colour of the text, or the indentation, line spacing or justification changes – a classic case of copy and paste

Sometimes you can give the student the benefit of the doubt here. Maybe they meant to rewrite and reference and forgot. Maybe they didn’t realise that they couldn’t use blocks of text like this. But it doesn’t mean that it can go unmarked.

Accidental plagiarism

I would count accidental plagiarism as a case where a student who has clearly rewritten ideas taken from other texts and referenced direct quotations and such ideas misses off a reference after a piece of text that is clearly from someone else. Of course, the cases above may be accidental, too, but they do still need to be addresses, as does the odd missed reference.

Plagiarism by the editor

There’s another form of plagiarism which the editor must resist themselves: rewriting so much of the text that it’s the editor who has in effect written the text, and not the student. I talk about how I avoid that below.

What to do when you encounter plagiarism in student work

It’s our duty as decent and principled editors to flag up plagiarism when we find it and help our student customers to realise how they should be referencing and when they’ve made a mistake. It is not our job to rewrite text or make so many corrections and suggestions that we have in effect written the essay ourselves. There are plenty of dodgy proofreading companies out there that will do that (and essay writing companies that will sell students ready-written essays), but as a decent editor, you should not be involved in those sorts of practices.

If you don’t flag up these problems, it is likely that the essay will be run through the university’s plagiarism software and that will flag them up to serious effect (many students know this, and that’s why they might ask us to rewrite sections for them). If you’re concerned about returning work to a student with plagiarism noted and discussed, remember that you’re saving them from possible penalties or even expulsion from their course if they continue to plagiarise and attempt to pass others’ work off as their own, even if you’re not concerned about helping people to obtain qualifications fraudulently.

Here’s what I do to avoid helping the student to commit plagiarism by passing off my own words as their own:

  • I always work with Track Changes turned on and instruct the student to check each change and accept or reject it themselves. Yes, I know they can press “Accept all changes”, but I send them instructions on how to work with Track Changes that don’t include this option.
  • I will delete, add and rearrange only if either the words are all correct but the order is incorrect, or the order is correct but the tenses are incorrect. You soon get a feel for the light touch needed to bring writing up to a clear output without rewriting.
  • If a sentence is obviously wrong in terms of content, I will insert a comment and advise the student to check the correctness of the content.
  • If a sentence is so garbled as to not make sense, I will insert a comment and ask the student to rewrite it.
  • If a sentence could mean one of two things, I will insert a comment to suggest the two opposite meanings and ask which they mean.
  • I am clear in my terms and conditions on this website and in my initial text to the student that this is how I operate.
  • When dealing with a bibliography, I will make small amendments to isolated errors in punctuation or order, usually up to about 10% of entries. If more than 10% of entries are not formatted according to the rules the student has sent me, or are completely chaotic, I stop editing the bibliography and insert a comment to remind the student that the bibliography is supposed to demonstrate their skill and knowledge, so they must work on it themselves.

Here’s what I do to stop the student plagiarising:

  • If I find the odd missed reference for a direct quotation, I will highlight the offending quotation and insert a comment reading “Reference required”.
  • If I find the odd obvious copy and paste which has not been referenced, I will highlight the offending sentences and insert a comment reading “Reference required”.
  • If I find an isolated substantial section which has clearly or even possibly been lifted from another source, I usually copy a few sentences and pop it in a Google search to see whether I can find the original. Then I will highlight the section and insert a comment along the lines of “This appears to come from another source without being referenced. Mark as a direct quotation and reference, or rewrite in your own words and reference”.
  • If I find several substantial sections like the above, I will stop editing and write to the student advising that much of the text has been lifted from other sources without being referenced, this is plagiarism and they need to address the issues.
  • If I find anything more than the odd missed reference to a direct quotation, I will mention the referencing issue in my covering email when returning the work, to ensure that the student is reminded to reference all direct and indirect quotations (thanks to Liam for his comment below reminding me that I do this).

What if the student says it’s OK to rewrite their work?

Sometimes when I return work to a student advising that it’s risking plagiarism to have me continue working on their text (usually because of the level of changes I’m having to make to the text rather than lifting work from other writers), they will come back to me to say that their supervisor / tutor says that it’s OK to do this amount of rewriting.

If they do this, I request that their tutor writes to me telling me it is OK to engage in this level of correction. I require this letter to be on headed paper, signed by the supervisor and scanned in and emailed to me. This hasn’t happened very often; when it has, I have contacted the supervisor to check, and continued with the work. I have saved the scanned letter alongside my copy of the student’s work in case of any comeback.

This article has outlined what I do when I encounter plagiarism in student work. I have resources on this website about plagiarism (listed below) which I am happy for you to reference if you need to (but not copy!). If you have other ways of overcoming this issue, please do submit a comment!

Related posts on this blog:

Plagiarism in business texts

On plagiarism

How to quote sources without plagiarising

Referencing for academic writing

Choosing a proofreader – student edition

My terms and conditions

Why has my proofreader not edited my bibliography?

On (not) crossing the line

 

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How do I change my initials in Word 2007, 2010 and 2013?

Your name and initials appear in the File Properties of your Word document, and also in any comments that you make on a document, plus in the text that appears when someone hovers over text that you’ve added or deleted. So it’s important that it’s right – usually Word pulls this over from your registration details, but you may wish to change it, for example if you want to add a general company or team name and initials rather than your own. Here’s how!

You will find the option to change your initials and name in Word Options. Word Options are accessed slightly differently in Word 2007, 2010 and 2013, so I will break this down by the version of Word that you’re using:

How do I change my initials in Word 2007?

Access Word Options by clicking the Office button at top left, then Word Options at the bottom:

1 word options 2007

Your Word Options box will open on the Popular tab and you can now change your name and initials:

1 2007

How do I change my initials in Office 2010?

Click on the File tab and select Options:

2 word options 2010

Click on Options, and you can change your name and initials:

2 2010

How do I change my initials in Word 2013?

First click on the File tab:

3a word options 2013

Select Options at the bottom of the list (use the arrow in a circle at the top left to get back to your document):

3b word options 2013

Click on Options and change your initials and name:

3 2013

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents. Find all the short cuts here

Do let me know if this has helped you – and do share with the buttons at the bottom of this article.

 
5 Comments

Posted by on November 13, 2013 in Copyediting, New skills, Students, Word, Writing

 

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How do I access Word Options in Word 2007, 2010 and 2013?

Word Options is the place where you customise the look of your Word document, how it corrects your words as you type away, the spell checker, your initials on any comments and the document properties, etc. It’s a great place to explore and enables you to customise Word and get it exactly how you want it.

However, it does work slightly differently in the three most commonly used versions of Word for PC: Word 2007, Word 2010 and Word 2013, so here’s a quick guide to how to access Word Options in these different versions of Word.

How to access the Word Options in Word 2007:

Click on the Office button in the top left of the screen, then click on Word Options at the bottom of the box:

1 word options 2007

Your Word Options box will now display:

1b word options 2007

How to access the Word Options in Office 2010:

In Word 2010, click on the File tab and then select Options, one up from the bottom of the list on the left hand side:

2 word options 2010

Once you’ve clicked on Options, your Word Options box will appear:

4 trust center

How to access Word Options in Word 2013:

In Word 2013, click on the File tab:

3a word options 2013

This has the effect of making your screen disappear, but you will get a list of things to do, out of which you select Options at the very bottom of the list (you can click that left-pointing arrow in a circle at the top left to get back to your document):

3b word options 2013

Clicking on Options will bring up the Options box:

3c word options 2013

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents. Find all the short cuts here

Do let me know if this has helped you – and do share with the buttons at the bottom of this article.

 
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Posted by on November 6, 2013 in Copyediting, New skills, Students, Word, Writing

 

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Help – my Word comment box initials keep changing

comment balloonI had a query about this issue the other day and found there were no blog posts about it. Now there are.

My correspondent was busy adding comments to a document. Each time he did so, his initials appeared in the comment box, as they do (I will post soon on how to change your initials in your comment boxes). But each time he pressed Save, the initials changed back to “A”. Why?

Well, I went to look and it took me and a friend searching to find a rather obscure help forum that explained what was happening! So here’s what you do to stop the initials in your comment balloons changing by themselves in Word 2007, Word 2010 and Word 2013.

Why do the initials in my comment balloons keep changing every time I press Save?

The reason for your own initials disappearing is that Word is carefully applying a rule called “Remove personal information from file properties on save”. The properties are details attached to your document about who created and edited the document. And how do you change this?

Go into Word Options.The way into this differs for Word 2007, Word 2010 and Word 2013, although fortunately all of these routes end up in pretty well the same place, so …

Accessing Word Options in Word 2007:

Click on the Office button in the top left of the screen, then click on Word Options at the bottom of the box:

1 word options 2007

Accessing Word Options in Office 2010:

In Word 2010, click on the File tab and then select Options, one up from the bottom of the list on the left hand side:

2 word options 2010

Accessing Word Options in Word 2013:

In Word 2013, click on the File tab:

3a word options 2013

This has the effect of making your screen disappear, but you will get a list of things to do, out of which you select Options at the very bottom of the list (you can click that left-pointing arrow in a circle at the top left to get back to your document):

3b word options 2013

Accessing the Trust Center

The Options screen that will now come up is very similar in Word 2007, 2010 and 2013, so I’m going to use screenshots from Word 2010 as a middle way from now on – the others differ slightly, but you will still see the same options to choose from.

4 trust center

From here, click on Trust Center and then Trust Center Settings:

5 trust center settings

Now select Privacy Options, and you should find an option “Remove personal information from file properties on save”. Note that if this is enabled, it will be ticked and you will be able to untick it. Here, it’s greyed out, but you can see where you can find it:

6 privacy options

Once you have unticked this box, your initials will remain on your comment boxes however many times you save or close and open your document!

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Why not take a look at these related topics, which should help you with any other comment box issues?

What to do if your comment boxes go tiny in Word

What to do if your comment boxes start running from right to left

Changing the language in your comment balloons

Customising Track Changes

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents. Find all the short cuts here

Do let me know if this has helped you, saved your bacon, etc. – and do share with the buttons at the bottom of this article.

 
 

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How do I decide who to work with?

dictionary coins watchWhen you’re new to your editing career – or any other freelance career for that matter, it’s tempting to rush around picking up every job you can. But it’s really worth evaluating the companies with whom you choose to work, from the very beginning. At the very least, you can avoid making yourself uncomfortable or making a small amount of money for a large amount of time. At the most extreme, you can avoid losing money, or even breaking the law! Read on for my hints and tips, and do add a comment if you can add any more!

Do conduct background checks

When a company contacts you to book your for a job, it’s easy to say yes without thinking. But it’s always good to do a few basic background checks.

  • If the company has found you through a professional organisation or website that has discussion boards or feedback mechanisms, check what other people have said about the company
  • Run a Google search for [company name] and phrases such as “bad payer”, “didn’t pay”, “don’t work with]
  • Ask your peers or any networks you’re in (on and offline) about whether they’ve worked with them before

I love it when a company approaches me via Proz, a jobs website I belong to, because members can see peer reviews of companies that are also members. The only time I’ve had a problem with a company that booked me through Proz was when I forgot to look at the “Blue board” and assumed they’d be OK.

Do check what they say on their website

This can tell you a lot about the company that wishes to book you. Is their website professional? Does it have terms and conditions? If it’s a middle man itself, does it seem to offer fair terms to its clients (and what’s the difference between what it charges its clients and what it’s offering to pay you – always interesting!).

You can also find massive red flags by doing this. This article was inspired by a friend, new to the editing business, who told me that they were doing tests for a company that offered student proofreading. When we had a look at their website, they were boasting that their rewriting service was able to bypass plagiarism-detecting software! Now, of course, it’s not ethical to rewrite student work – so we could see immediately that this was NOT a good company to work for. Which brings me nicely onto the next point …

(If you’re considering going into student editing / student proofreading via middlemen, it’s worth reading my Choosing a Proofreader: Student Edition article and using that to help you decide who to work with.)

Don’t do something that goes against your ethics – or the law!

Is it worth undermining your own ethics to make a bit of cash? I don’t think so, personally. One, you’re going to feel uncomfortable about what you’re doing, and two, it might come back and bite you later. I certainly wouldn’t want to work with the company I talk about in the above point, and I also wouldn’t want my name to be associated with any company I wouldn’t be proud to be associated with!

I’ve turned down jobs for companies that operate in areas I’m not personally comfortable with (someone writing a website in order to attract people in the sex industry to his professional services springs to mind), and I have certainly turned down work for SEO and linking farms, which I don’t agree with as a concept. I’ve never been asked by a company to write an essay for a client, but I know that I’d say no if I was asked. You can find articles by people who work for content farms, or write fake reviews of products for money, or write essays for people and feel they can justify it*, so it’s not black and white, but do stick with your own boundaries and don’t upset yourself by crossing them,

I have written text for marketing websites that I find to be a bit cheesy and I am not exactly hugely proud of. But they don’t tell any lies (and it was “white label” work, i.e. my name is not on it. Doesn’t mean I’d go against my ethics if my name wasn’t on something, though!).

Do go to the edge of your comfort zone; don’t cross out of it

I took on my first transcription job as a “why not?” kind of test – but I did have audio typing training, so I knew that the skills involved would be close to ones I already had (read more here about what happened next). I also once took on a job doing some audio recording for a website that needed an English accent. I didn’t really have the experience or equipment to do this, and although I did a decent job, I turned down further requests to do this kind of work. The return on investment and the professionalism of the job I was able to do didn’t match my expectations or requirements, so I ditched that idea.

So do push yourself a bit and move into new areas by all means, but don’t jump too far in one go.

Don’t do (too much) work for free

I will do a test for a company for free, but I won’t do more than one, small job for them for free. And I don’t do anything for free for a commercial company (I do do the odd bit for other start-ups or local small businesses, to help them out) nowadays.

Even if you do end up doing something “for free” for a company while you’re building your client base and establishing your reputation, make sure up front that they will supply you with a testimonial / reference with their name and company name that you can publish on your website if you do a good job for them. This does give you some sort of return for the work.

It’s also OK to do work for a ‘skills exchange’ – I wrote some marketing materials for someone who designed some graphics to use on this site. Don’t do too much of that, though, as the tax man can get quite interested in that sort of thing …

The main point is, you don’t want to end up labouring away at unpaid work and – heaven forbid- turning away paid work because you’ve got to get the project finished!

Do ask for recommendations

Hopefully you’ll have been building networks and contacts in your area of work. I have lots of colleagues who I can turn to for advice, and I have a few colleagues who are just starting out in full-time editing businesses. I’m happy to turn to them for holiday, sickness and I’m-too-busy-help cover, and I’ve also passed on some of my clients to them – as my client base has matured, I’ve had to move away from some of my clients who needed me to be able to drop everything to do work for them on a tight deadline, regularly, whereas someone starting out who might be a little less fully booked is ideal to take them on.

It’s always worth asking colleagues if they would like some holiday or sickness cover, or just establish mentoring kinds of relationships that will promote this kind of thing. Hopefully, the clients who your colleague passes to you will be decent payers and good clients (otherwise you might want to look at your choice of colleagues!) so you’re likely not to get burnt.

Do check your return on investment

When you’ve done some work for a new client, and they’ve (hopefully … eventually) paid you, then do take the time to monitor the project and check for return on investment. For example, I always think that a client who sends you several small jobs a month and always pays on time is better than one who sends you a few big jobs but always needs chasing for payment. How much time are you wasting on chasing for payment? Here’s how I tell if a client is worth working with again:

  • Were they decent and easy to deal with?
  • Did they communicate effectively with you?
  • Did they pay me on time? (the payment schedule might be a long one, but did they match it?)
  • Was the work interesting? (this can matter, although at the start and through your career, you will need to accept that sometimes it just isn’t!)
  • Am I proud to be associated with this work / client?

If you can answer yes, then they’re good at working with freelancers (see this article for more detail) and hopefully you’ve got yourself a regular client – try to keep hold of them and make sure you say thank you for their payment and express interest in working with them again.

If they …

  • Didn’t resolve any project teething problems in good time
  • Made you feel uncomfortable with what they asked you to do
  • Didn’t communicate with you and answer questions
  • Didn’t pay / paid late

… those are red flags and, even if you’re just starting out and you feel you’re desperate for clients, I’d have a good think about whether to work with them again.

Do listen to your gut feeling

On most of the occasions when I’ve had trouble with clients and have made a bad decision about working with one, I’ve found that I had a gut feeling that it wasn’t a good idea. If you get a gut feeling, by all means back it up with some of the ideas above, but do listen to it, and save yourself hassle and possibly heartbreak!

———–

When it comes down to it, we all want clients who:

  • Pay well and on time
  • Have interesting and regular work to do
  • Are likely to become regular clients

These tips and hints will hopefully help you to end up making good choices about the companies with which you work.

* Thanks to Linda Bates for alerting me to this article and this more recent one about why people work for essay writing companies. I wouldn’t do this, but it’s worth acknowledging that these things are a matter of personal preference. I do NOT recommend doing this, however!

Do share this article using the buttons below if you’ve found it interesting and useful, and do post a comment if you’ve got something to add!

More articles on careers can be found here.

Here are tips for how to turn that new customer into a regular customer.

What’s the best mix of customers to end up with?

How to make more money in your freelance business

When should I say no?

 

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An Editor Writes: 10 Lessons I Learned When Writing My Own Book

going_itWhen I set out to write a full-length non-fiction book, I had two ideas in my head:

1. I can just stitch this together from my blog posts – easy!

2. I’m a professional editor and writer, I’m used to writing to deadlines, so I’ll get this done quickly and efficiently.

Wrong!

This article is about what happens when you go over to the other side – when editor and content writer becomes (self-)published author.

Sitting down to write

The first thing I found when writing my own book was that it’s so hard to make yourself do it! I knew towards the end of 2012 that I had amassed the blog posts that I needed to write a book about a year of self-employment. So I picked up all the posts out of my blogs, popped them in a Word document, and thought, “Oh, look: a book”.

First lesson learned: I should probably have organised the book using a software package like Scrivener. This would have made it easier to organise … and reorganise … and reorganise it.

Second lesson learned: I should have set aside time for this process in my diary, like I do for my clients. You’d think I’d have learned this from trying to slot some academic research into my schedule – apparently not!

Emotional blocks to writing

I don’t know whether it’s because when I write for my clients, it’s “white label” work, which means that my name doesn’t appear on the finished piece, and having this appearing under my own name made it feel like I was under the spotlight, but I kept getting blocked. When it’s paid work for a client, I’m as busy as can be, but somehow there were a zillion other things I could do to avoid working on the book (sound familiar)?

I was committed to it; I knew it could actually help people; people had TOLD me to write the thing, but I’d get blocked and veer away from it in my mind and physically when I tried to sit at my desk. This happened particularly at the editing stage.

Third lesson learned: Treat writing like a job. Set deadlines and stick to them. Try to sweep aside the emotions and get on with it, as you would with a job.

How to organise your book in a million easy stages

It all looked a bit messy and unbalanced, so I made some of the posts diary entries and some of them articles. Nope, still looked wrong. This is where I realised that you can’t just turn a blog into a book without some serious editorial decisions. I moved stuff around, added an introduction to each month, and stuck bigger, more general pieces in appendices at the end.

Fourth lesson learned: If you think it’s going to be easy, you’re probably doing it wrong. Nothing good comes without a struggle, right?

How to edit an editor

Like a good writer who’s learnt from others, I was all ready and eager for some beta readers. I recruited two friends initially. Each did a useful read-through for me and gave me some good comments. One of them, and I say this with the greatest appreciation and respect, edited my book like I was editing my book. She’s not a professional editor, but she’s good. She picked out typos (ouch) and weird sentences (ouch) and missing links (ouch) and repetitions (eek) and huge structural issues (argh!).

Ouch, ouch, ouch.

I’ve written in detail elsewhere about my reaction to this edit: suffice it to say that I felt wounded, winded and disconsolate. What a marvellous lesson about how my own clients feel when I edit them! It did put me off for a good while, thinking this book was rubbish, how dare I think I could publish something, let alone publish something good that people would want to read. In fact, I left it for FOUR MONTHS!

Fifth lesson learned: Editing is vital, but it does sting. I must continue to be as kind to my editing clients as I possibly can be. However kind the editor is, it still feels brutal to have your work criticised and pulled apart. I will not make it more brutal for them.

Sixth lesson learned: You can get a blog post out of anything. Mine on being edited was one of my most popular so far!

Getting round to rewriting

I mentioned emotional blocks: this was the big one. I read through the editing comments. No: I skim-read through them, muttering and sobbing. Then I closed the file and ran away from it. It sat there, taunting me. “So, you were going to publish in the first week of January, were you? It’s February already …” I just couldn’t make myself do it.

In the end, I had to force myself. I had to treat it like any other job, open up the file, and start on it. Of course, once I started, I could see a) how good the editing was, b) how to make it better. I was tough with my precious words. One of the major problems with the text was that it was repetitive – every time you write a blog post, you’re expecting new people to read it as well as subscribers, so you tend to reinvent the wheel. Put that in one document and you’re, frankly, boring people. So out came the delete key, and I honed and polished, added some bits too, but chopped thousands of words off the total, to make a much slimmer and better read.

Seventh lesson learned: Be ruthless. If it is at all expendable, out it comes. Chop out the dead wood. If you can’t see the dead wood, get someone to chop it out for you. It will come out better for it.

When it comes to your book, looks are everything

Well, not everything, but …

I was so keen to publish that I started out with a terrible home-made cover. Then a friend tweaked my original book’s cover to make a new matching one, but it still looked a bit too home-made. I then  found a book designer online and got a lovely cover done. I looked into getting the interior of my book designed professionally so I can put out a print-on-demand paper copy, but the book needs to sell some more copies first to be able to pay for that!

Eighth lesson learned: Your book really does look more professional with a professional cover; it will stand out for the right reasons. If you have more than one book, it’s worth getting an overall consistent look. My first book started to sell more when I got its cover updated to match the new one. Get this done first – it takes ages to update the cover on Amazon when you’re embarrassed about your old one!

Soft launch aka the obsession starts …

A read-through from another friend and it was ready to go! I’d already tried the process once (with a book that was much shorter and easier to write!) so I knew the mechanics of publishing for Kindle on Amazon. I’d read up about the process and I knew about the choices, and decided to go for Amazon exclusive, as I could then enrol the book in KDP Select. I get quite a few loans on my other book, and somehow I make more royalty on loans than sales on that one, per copy. I priced the book carefully – as low as I could make it while still getting the higher royalty from Amazon. I also knew to soft launch, build some sales and reviews, and then do a bigger launch.

So I published the book, and I did the social media thing, and I told people about it, and I sent out one or two review copies. And then I was reminded of the obsessive nature of authors – I’m still constantly checking for reviews, sales, likes, comments … It’s like it’s your baby and you have to watch over its every breath.

Ninth lesson learned: Reviews will come, whether you hassle people or not. I knew a few of my first readers. I put up pleas for reviews. It takes longer to read and review a full-length book, and the reviews will come in time! And if you read a book by an indie author – do review it, it means the world to them!

What next?

Once I had a few five-star reviews (finally!) I’m making more of a noise about the book. I picked up this tip from The Creative Penn and it worked with the last one – give people something to look at when they’re making their buying decision. And here it is, out there, selling and helping people (the main thing) and I’m proud of it and all the hard work.

Tenth lesson learned: Do it. At very least you will find out something about yourself and other authors. At best, you’ll have an income stream and you’ll see some lovely reviews and know you’ve helped and/or entertained people! Go for it!

Resources

The book that I’m talking about here: Going it Alone at 40 – and the book’s own web page with links to worldwide Amazon sites to buy it.

That blog post about being edited: On Being Edited

Book designer: I actually used someone on www.fiverr.com  for this, on the recommendation of a writer friend: I don’t normally like low-cost sites like this, but my designer offers lots of extras that pay them better, so I felt it was OK.

 
 

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