Small Business Chat Update – Gillian Linnell

27 Apr

Welcome to another Small Business update, this time with Gillian Linnell of the recently slightly renamed GGL Pet Services. Gillian’s original interview was published in February last year and what did she want to be doing by now?  She said, “I would like to be selling the supplies to local people and pet sitting clients and to have a brand and reputation which is very well known and recognised in the local community. Eventually I would like to employ staff and have a  warehouse full of pickers and packers. This is just one ambition – I have a handful of different directions which the company can take“.

Which direction did Gillian take? Read on to find out …

Are you where you thought you’d be when you looked forward a year ago?

I am in a different place than I was when first interviewed, I still offer pet supplies but a more niche market now: my suppier is Puchi Petwear, and they specialise in designer pet wear for dogs and cats, as seen on TV and used by celebrities. I dont tend to push this side of the business so much these days, as the Pet Service side has become the main title, hence the company name change from GGL Pet Supplies to GGL Pet Services.

What has changed and what has stayed the same?

Not a great deal has stayed the same, it’s all changed! I’m now Licensed by OMBC for home boarding dogs, I have a vast client database and dog walking takes up a lot of my day.  I have teamed up with another company, Kanine Kampus Doggie Daycare (read their Small Business Chat here), and we work together every day: it has given me a fantastic USP and a premium package to offer my customers.

I also employ help on a casual basis to help me out with the dog walking,

What have you learned? What do you wish you’d known a year ago?

Keep calm,:-)

Any more hints and tips for people?

You have to have a passion, a love and a will to succeed: if you have no self belief you will find it difficult to succeed.  My advice would be: Positive thinking every day. Enjoy your work – if it’s not like playing a fun game every day where you wake up all excited and raring to go, then you could possibly be in the wrong job. Get the right job, it’s never too late to change.

And … where do you see yourself and your business in a(nother) year’s time?

Wherever it takes me, I enjoy my work and my life, and wherever I go, I know I will be happy and that I will always make the right choices. I have another project which I am currently working on to do with advertising/marketing Pet Businesses, so we will have to wait and see what happens in the future.

Well, there’s a positive note to end on, and some good cheerleading for anyone considering changing their job to have a happier lifestyle! I look forward to hearing what happens over the next year!

Visit GGL Pet Services online at

Note: Although I understand that GGL Pet Services is still going strong as of July 2014, Gillian is no longer taking part in the interview series. We wish her all the best for the future!

If you’ve enjoyed this interview, please see more small business chat, the index to all the interviewees, and information on how you can have your business featured.

1 Comment

Posted by on April 27, 2013 in Business, New skills, Small Business Chat


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One response to “Small Business Chat Update – Gillian Linnell

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