Welcome to another Small Business Update – and today we’re catching up with Chrissie Metcalfe from Chrissie Metcalfe Recruitment, who’s busily in that scary period when you start to take on new staff, with all the ups and downs that that can cause in your business. We first met Chrissie in February 2012, and she updated us in April 2013 and May 2014. At that point, she was still working on finding the right people to work with her, and planning some recruitment of her own: “This time next year, I will have two solid members of staff in the office. I will have my Audi A3 convertible and I will be able to take a week’s holiday. Also who knows, many be some more awards – that would be lovely!”
Let’s see how she’s getting on, and whether she’s got the convertible yet …
Hello again, Chrissie, and it’s good to have you back! Are you where you thought you’d be when you looked forward a year ago?
Not yet, as last year a member of staff left under a very big cloud, I thought it had only set me back 3 months but it has taken longer to get back on track. However, the business is stronger than ever and I am now interviewing for a third member of staff to join me.
What has changed and what has stayed the same?
We now offer new services such as recruitment training which is very exciting. I am more structured in my business now and have a fab office manager.
We have been finalists in the Goole Business Awards Small Business of the Year award for 2015 (having been finalists in different sectors of this award every year since 2012) and were awarded Bronze in the UK Small Business of the Year category of the Scoot Business Awards (information on our awards can be found here).
What have you learned? What do you wish you’d known a year ago?
I have learned that you need to take a break when you work so hard. I love my job but I am addicted to it and don’t take time off. This is not good, as everyone needs to recharge their batteries. A year ago I wish I would have known how good the business is now and not to stress so much about what happened.
Any more hints and tips for people?
Yes: if something is stressing you out, then think about whether it will matter this time next week, month, year. Focus on the positive and if you want to get there you will, but if you make excuses you won’t.
Also, don’t forget to live your life and not work 100% of the time.
And … where do you see yourself and your business in a(nother) year’s time?
I am currently interviewing for a new member of staff and plans are in place to bring on a fourth member in January/February next year. I didn’t get my car but I do have a beautiful new house, so I would like my convertible this time next year.
I have a holiday in Milan planned this year, too …
This time next year we will be a four-strong team. Very exciting times!
Good advice there from Chrissie – it’s vital to live your own life as well as your business life, and if you don’t take a break, your health and relationships / friendships can really suffer. It’s something we’re all prone to, and you have to actively work against it, especially when you’re building your business up (it’s much easier for me now I’ve been going for a fair amount of time and have a more regular work schedule). Best of luck to Chrissie and I hope she’s there in her car this time next year!
If you’ve enjoyed this interview, please see more small business chat, the index to all the interviewees, and information on how you can have your business featured (I have a full roster of interviewees now so am only taking on a very few new ones). If you’re considering setting up a new business or have recently done so, why not take a look at my books, all available now, in print and e-book formats, from a variety of sources.