In this post we’re going to learn how to add someone as a moderator on your business or organisation’s Facebook page, and also what it looks like when you are added as a moderator of a page. For more basic information about setting up your Facebook page, see my article on Facebook for business.
How do I add someone as an administrator to my Facebook page?
To be added as an administrator of a page, you must Like that page first (or to be added as an administrator of a group, you must be a member of that group)
To add someone as an administrator of a page, they must Like that page first.
To add someone as a moderator, find See Likes on the Admin Panel of your page
You will see a list of people who have “Liked” your page, each with a little icon to the right.
Find the person you want to add, click on the icon and choose Make Admin:
Once you’ve done that, you will get another screen which shows all of the people who are admins of that page:
This shows that you’ve added someone to have admin rights. Note the x top right – this can be used to remove them. Press Save … and you’ll be asked for your password (just as a safety measure):
Add your password and there they are, an admin.
How do I access the Page Roles area to change what my moderators can do?
If you want to change the roles that people have in moderating your page, go into the Page roles area by choosing Edit Page in the Admin Panel, then Manage Page Roles:
What are the different Facebook page moderator levels?
You can choose different levels of moderation to give to your admin people. If you want to change these at any time, go into the Page Roles area by choosing Edit Page then Manage Page Roles (see screenshot in the previous section.
Now, click on the arrow by the role name assigned to your moderator, and you will see a list of choices. The role that the administrator currently has will have a tick next to it. Click on a role to change the privileges that the administrator has.
An Editor can do everything that an Admin can do, plus they can edit the page itself.
A Moderator can do everything that an Admin can do, plus they can delete comments on the page
An Advertiser can see who created posts and comments, view insights (stats) and create adverts
An Analyst can see who created posts and comments and view insights
What does it look like when I’m added as an Admin of a Facebook page or group?
When the moderator of the page adds you as an admin, you will receive a notification. Depending on how you have notifications set up, you may receive an email – there will be a notification in your Facebook Notifications list. Here’s Laura’s which arrived after I’d added her, above:
On your own Facebook feed, you will see all of the Pages you administrate under the Pages heading. For groups, there is also a section called Groups You Admin under the Groups heading.
And here’s Laura’s Facebook menu, showing that she’s now administrator of her own page and mine:
To view the page or group for which you have admin rights, click on the page or group and your view will be that of the administrator, with the Admin panel at the top:
What does having moderator status for a Facebook page actually mean?
Once you’re a moderator / admin, you can do any or all of the following (see list above for the different roles): see all of the statistics for the page, who likes that page and how the posts on the page are doing; comment under the name of the page (so in my case, Laura can post on the page as if she’s called Libro Proofreading and Copyediting Services) and delete other people’s comments as appropriate; create adverts.
So, if you are the owner of a page and add admins, be careful if you’ve associated a bank account or PayPal account with the page, or make sure you choose the appropriate role level for your moderators and make sure you trust any people to whom you’ve given full roles to not to go booking millions of adverts without your say-so!
To summarise – if someone asks you to be a page administrator / moderator for their or their business’s Facebook page:
- Make sure you ‘Like’ their page first
- Ask them to find you in the list of people who ‘Like the page’
- Ask them to click and make you a moderator
- You will receive a notification and the page will appear at the top of your page list in the left-hand margin
- Click on the page name in the left-hand margin and you will have full administrator rights
In this post, we’ve learned how to add someone as a page administrator, and what happens to that person’s view of Facebook once this has been done. Thanks to Laura Ripper for providing screen shots and being a guinea pig page admin! Her Facebook page is here and the Libro one is here.
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You can find more resources on social media in my blog resource guide (link takes you to the social media section) and read about using social media for your business in my book on growing your business.
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