Welcome to Lesson 3 in my MailChimp series. Following on from MailChimp 1 – Signing up, and MailChimp 2 – Setting up your list and importing contacts, this time we’re going to learn how to create a sign-up form to allow people to consciously and willingly sign up to receive your email newsletter.

Remember, once you set up a subscriber list, there are two ways to populate it:

1. Import members from a previous mailing list (ensuring that you have their explicit permission to send them marketing communications)

2. Offer people a sign-up form via which they can choose to sign up for your newsletter.

I prefer Option 2, and we’re going to find out how to do that now.

How do access the MailChimp contacts list area?

As a quick reminder (full details are in this previous article), when you sign in to MailChimp, you will find Create a List on your front screen, but at any time, you can click on Lists at the top to get into the Lists area:

Once you’re in the Lists area, if you have any lists set up, they will show here, and if you are going in to do this for the first time, you will see that You have no Lists, and be pointed to the Create List button:

Once there, you have an option to click on setup a signup form (or set up a sign-up form, even), so click there:

You will now find a few options on forms to create – all of them are designed in the same basic way, but some can be embedded into your website. For now, we’re going to create a General Form which will come complete with its own URL to which you can direct people from social media, your website, etc. (see top right in the top of the sidebar for what that looks like in real life).

Once you’re in the Create Forms page, you can see at the top that you have a URL or web address. That will never change, and you can use that to direct people to your sign-up form. You can generate a QR code if you want to, by clicking on the button.

You can also see two options at the top: Let subscribers pick email format and Protect your signup form with reCAPCHA – I would recommend ticking both of these.

Let subscribers pick email format will give your subscribers the option to have emails delivered in plain text or HTML format. This means that if they’re using a slow Internet connection or don’t have much bandwidth, your newsletter will be sent to them in a text-only form, without the pretty pictures (this means you’ll need to make sure to add description and alt-text to any pictures in your newsletter), and just gives them more options.

Protect your signup form with reCAPTCHA means that subscribers will have to manually click and tick a box to prove that they’re a real person. It protects you from automated signing up bots filling in your form and giving you false subscriber numbers. It’s all very accessible and offers alternatives, so I’d go for it. It shows people signing up that you’re serious and are protecting your list, too.

Once you’ve filled in those details, you can go on to creating your sign-up form: let’s scroll down to have a look:

Now, in fact, you can just go with this form, as a very basic example. The subscriber will be able to enter their email address, first and last name and click to Subscribe to list. Simple. So you can actually leave it there.

But you might want to add more flourishes, text and options to your sign-up form – if you do, read on; if you don’t, then skip to the “What does my form look like in real life?” section near to the end.

How can I add more fields and text to my MailChimp sign-up form?

We’ve created a basic sign-up form but you might want more.

For a start, see that space where you can Click to add a message at the top? Here you can personalise the form and be a bit more friendly. Once you click in the text box, a text editor will come up – you can add all sorts of things in here, including links, images, etc. (this is the same text editor you will use when you’re creating your actual newsletter).

I’ve just typed some straightforward text in here – once you’ve added what you want, hit the Save & Close button …

You will be returned to your Build It area, and you can see that the text has now appeared in that top section.

To add more options, such as collecting birthday dates (great if you’re a restaurant and want to collect that info to send out a special birthday meal offer) or full address if people are also signing up to have an item sent to them. Here we’re going to look at Radio Buttons, which gives you the option to give your subscribers choices about things …

What things do you want your subscribers to choose, you may ask. Well, although we’re not going to go into the ins and outs of getting people to sign up for your newsletter right here and now, it is common to offer subscribers a little freebie in return for their joining your newsletter (which is really a favour to you). For example, I offer subscribers a free pdf of a sample chapter from one of my books (as you’ll see in the final screenshot in this article).

So, click on Radio Buttons and drag it across to between Last Name and Subscribe to List. There is is, in your sign-up form.

Now click on the field settings tab to personalise those choices:

As you can see below, field settings allows you to give the radio buttons a name and to add text to those buttons, add and remove them, and generally personalise everything. Here I’ve  …

• added help text to appear when the subscriber hovers over the buttons
• added two choices as to whether they want to receive something
• clicked on the minus button by the third choice, because I only want to offer two

As you do this and press Save Field, there you can see just two choices, each with my text by it.

You can see plus and minus buttons under this area – this allows you to delete it if you decide not to have it (note, when you press the minus, MailChimp demands that you type the word DELETE in a box – make sure you do that or you’ll get stuck in a loop of endless error messages. It’s trying to help you not to delete your careful design by mistake …).

And there we have it – it’s fine to play around a bit with the form, you can see how to drag different fields across and then delete them if you want to, so have a play around with it.

How do I get back to my MailChimp sign-up form to check the URL or edit it?

If you want to return to your sign-up form, choose Lists from the top menu, then click the drop-down arrow next to Stats and click on Signup forms:

Once there, you can check your URL and amend your form if you want to.

What does my MailChimp sign-up form look like in real life?

You’ve created your form – what does it look like to a new subscriber? Remember that URL at the top of the page? You can find that at any time by going to the signup forms page (see above section). Pop the URL in your browser address bar and you can see what your subscribers will see:

You can see the message we added and the options for receiving a free copy of something, receiving the newsletter in Text format, and a reCAPTCHA section which asks for a tick in a box, and a Subscribe to list button.

And what happens when you get a new subscriber?

You will receive an email in your inbox which includes all of the information you asked for – this is one of my own, so the question is a little different, but you get the idea. Now I can email that person their sample chapter and they will receive my email newsletter until they unsubscribe.

If you’re not sure how to publicise your sign-up form, read this article!

In this article, we’ve learned how to access the Lists part of MailChimp and set up a sign-up form. The other MailChimp articles will be listed below as I add them to the blog. You can find a growing set of articles on blogging, social media MailChimp etc. in my resource guide. Do click on the share buttons below or comment if you found this article interesting or useful!

Other relevant posts on this blog:

MailChimp 1 – Signing up

MailChimp 2 – Setting up your list and importing contacts

MailChimp 4 – setting up your newsletter template

MailChimp 5 – Linking to your sign-up form

How to avoid two common mistakes when using MailChimp

Welcome to Lesson 2 in my MailChimp series. Following on from MailChimp 1 – Signing up, this time we’re going to learn how to set up the list of people to send your newsletter to.

There are two ways to populate your list:

1. Import members from a previous mailing list (making sure that you have their explicit approval and permission to send out marketing materials to them)

2. Offer people a sign-up form via which they can choose to sign up for your newsletter.

I prefer Option 2, but I’m going to go through option 1 with you in this article then write about setting up a sign-up form next time (if you’re reading this day by day, you will only have to wait two days, don’t worry!).

Why do I need to create a list in my MailChimp account?

Put simply, you need to give MailChimp a list of people to send your newsletters to. It’s as simple as that, and is the second stage in signing up for an account.

Don’t worry if you don’t have an email list to import – you can start off with an empty “list” and a sign-up form that will fill it for you.

How do I create my MailChimp contacts list?

When you sign in to MailChimp, you will find Create a List on your front screen, but at any time, you can click on Lists at the top to get into the Lists area:

Once you’re in the Lists area, if you have any lists set up, they will show here, and if you are going in to do this for the first time, you will see that You have no Lists, and be handily pointed to the Create List button:

Once you’ve pressed Create List, you will find yourself in a screen that allows you to create a list. Note here that you can create more than one list, for example, maybe one for customer newsletters and one for general or prospect ones, or I might create one for my social media tips readers and one about my books. For now, we’ll just create one called “My Company Newsletter”.

You can fill in the list title and your email address to show in the “from” section of your readers’ email clients, and you will want to pop a name in to show who it comes from – I always advise using a real, human name, not just a company name.

Remind people how they got on your list gives you a place in which to reassure people that they have signed up for this newsletter and they are not being spammed (you’ll see that I’ve filled this in on the final screenshot – it won’t let you proceed if you don’t).

Then we reach the Contact information area. MailChimp is gratifyingly careful to stop you spamming, and this is an important area. If you click on Why is this necessary, you will see this explanatory screen all about spam laws:

Note here that I haven’t put in a home address, because this is an example, but you should include your full business address here. A disclaimer for anyone who’s on my own list – I haven’t got my exact, pinpointed address on here, because I work from home. But if you’re running a business with a business address, you should include your full address. MailChimp pulls this information from your sign-up information, so you can see there’s an Edit button to allow you to change this if you need to.

Scrolling down to the bottom of the screen. We have an opportunity here to choose how we see our sign-up notifications. I’ve ticked one-by-one because I want to be notified of sign-ups and unsubscribes as they happen, but as your list gets busier and more active, and especially if you don’t have an action you need to perform when someone signs up, you might want to go onto a daily summary.

Time to press the Save button – and now you’re returned to the List screen for your list “My Company Newsletter”, which now usefully tells you that you have no subscribers:

You can see that under the You have no subscribers message there are two links to click: import subscribers or setup a signup form (or as I prefer to say it, set up a sign-up form). We’re going to learn how to import subscribers now, so we’ll click on that link:

The Import Subscribers function allows you to import from a huge range of sources, including all sorts of programs that exist to capture subscriber lists. You can create a list in Excel or export a sub-section of your email list into a .csv or .txt file, or just connect to your email program.

I’m not going to go into detail on all of those options here, that’s something that’s separate from MailChimp (Google or YouTube is your friend if you want to know how to do these things) and I’m really advising newbies to create a sign-up form here. We’ll take a quick look at what happens when you import your email contacts, then next time we’ll do it the sign-up form way.

Here, I’m going to choose Import from Google Contacts:

Note here the message from MailChimp – people who you add in this way are not going to receive confirmation emails that you’ve signed them up for your newsletter. When you use a sign-up form, they will receive a confirmation and an extra step to confirm they want to receive the newsletter, which is another reason I prefer that method.

MailChimp also warns you that you must already have permission from all people on your email list to send them newsletters. Do you have their explicit permission? If not, it’s best not to use this method.

You can see from the above screenshot that clicking on Authorize Connection will take you through to the service in question, in this case your Gmail, and will ask you to log in in order to populate the list. This will also happen if you click on any of the other buttons with service names on them (if you click on excel or .csv, it will just ask you to go and find the file). I didn’t go through with this because I didn’t want to import people who hadn’t given permission into MailChimp, but it will walk you through the steps to import the contacts and end up with a list.

What you really want to do is create a sign-up form, right? If you’re reading this when it’s published, you’ll need to wait two days for that (if you’re a new visitor, do add this blog to your RSS reader or click for email subscriptions). If you’re reading this after 19 February, you’ll be able to click here to find out how to create a sign-up form.

So, in this article, we’ve learned how to access the Lists part of MailChimp and how to import contacts. The other MailChimp articles will be listed below as I add them to the blog. You can find a growing set of articles on blogging, social media MailChimp etc. in my resource guide. Do click on the share buttons below or comment if you found this article interesting or useful!

Other relevant posts on this blog:

MailChimp 1 – Signing up

MailChimp 3 – setting up a sign-up form

MailChimp 4 – setting up your newsletter template

How to avoid two common MailChimp errors