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Monthly Archives: February 2012

My short cuts – headings (part 1)

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents.

Today we’re going to look at how to set up headings in Word. I am breaking this series up into small pieces, so we will be learning about setting up numbered headings and creating contents pages too.

You will use this to save yourself time and ensure consistency when you’re setting up a large document with lots of headings and sub-headings. Imagine I’ve written a document about what I do in my business. I might write it up like this (you can imagine the one-word sentences are longer paragraphs if that helps!)

It’s not very easy to see what’s a heading and what’s the text, though. So I might think up my own styles of headings or sub-headings (yes, I might number them, too, but let’s keep it simple for now) and do this:

All well and good, but if this is a great big document: am I going to remember that I put main headings in bold, sub-headings in italics, etc., etc.? Or am I going to get in a mess and make my document confusing, so when you read it you don’t know which kind of section you’re in?

This is where the pre-set headings available in Word come into their own. If you’re using Word 2003, you’ll need to be using the formatting toolbar, then styles. If you’re using Word 2007 or Word 2010, then you’re on the Home tab of the ribbon at the top. Have a look: can you see some boxes labelled Heading 1, etc.?

I’ve circled Heading 1, and the arrow points at a scroll bar that will let you see a whole range of different things you can do.

Now you’ve located the headings buttons, you need to highlight the text you want to mark as Heading 1, and click on the Heading 1 button

And there it is, changed into blue (it doesn’t have to be blue, or that size; we’ll look at that in the next session) and every time you mark a heading as Heading 1, it will look like that.

Note: you don’t have to have all the text already written, highlight and click. You can also click Heading 1 (or whatever) when you want to type a new heading; the text on that line will adopt the Heading 1 format until you press return.

Time to do the Heading 2 level now. Oh – if you want to be clever, highlight each example of a heading you want to change to Heading 2, keeping the Control button pressed on your keyboard as you do so. This will highlight all the text you want to alter at once, saving a few clicks.

Anyway – highlight your Heading 2 text, all together or one at a time, and click on the Heading 2 button.

You’ll notice that Word has realised you’re setting levels of headings and has helpfully moved the button for Heading 3 up to the top row now, to save you looking for it (see the blue arrow). How useful!

Now, carry on highlighting and choosing heading levels until the whole document is done. You’ll end up with something like this:

Now, maybe this doesn’t look very different from what we started off with. But three things make this better than what we started with:

  1. You don’t have to remember what look you’re using for each level of heading; it does it all for you
  2. If you want to number your headings, that’s going to be really easy to do, AND if you change sections, swap them around, add or delete them, the numbering will change automatically
  3. You will be able to create an automatic Table of Contents

Next time, we’ll look at assigning numbers to all the different heading levels, and how that will help make your document easy to navigate …

If you have enjoyed this post and found it useful, please click on the “share” buttons below or tell your friends and colleagues about it! Thank you!

Please note, these hints work with versions of Microsoft Word currently in use – Word 2003, Word 2007 and Word 2010, all for PC. Mac compatible versions of Word should have similar options. Always save a copy of your document before manipulating it. I bear no responsibility for any pickles you might get yourself into!

Find all the short cuts here

 
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Posted by on February 29, 2012 in Copyediting, Errors, New skills, Short cuts, Word, Writing

 

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Be careful! Alot vs. a lot

I was reminded of this one again over the weekend: I see it used over and over again, and sometimes by people and in places that surprise me. I’m not even sure how it started, as it seems rather odd and not really explicable. With many of the words I’m including in this little Be Aware series, you can see how the error has come about, as in the thought processes. But this one seems to be just about missing a space while typing and doing nothing about it. Or maybe people DO think it’s correct in some way: if you use it (or used it until you read this post), please explain, because it does, genuinely, leave me baffled.

So, the word is alot. As in, “I did alot of homework today”; “Alot of people believe it is correct to miss out this space”, “I know alot of you do this, but it doesn’t mean it’s correct”.

And it really shouldn’t be. The phrase, and correct usage, is a lot. “I did a lot of homework today”. A being the indefinite article and lot referring to many. It’s exactly the same construction as a little, a few, a bunch, a collection: two separate words, with a space in between. And that’s how, really, it should stay.

There is a word, allot, which means to give or apportion something to someone – “I will allot you a corner to watch while you are marshalling for the marathon”, and although it’s brought us the good old allotment, I really don’t think this has crept in and influenced our word under discussion today.

I think it’s one you are just going to have to train yourself out of, if you do tend to use it – put that space in, please!

Update: a fab person has created an ALOT MONSTER on their blog! Thanks to the commenters who mentioned this: I think it deserves a place here in the post, too!

Note: I’ve been asked if “a lot of” is suitable for academic writing. I would suggest avoiding it and replacing it with “many” (“many people feel this is correct”) or “a great deal of” (“a great deal of research went into Dexter’s Theorem but it remains unproved”) or another similar phrase.

Be careful! is a series of posts about words that are misused commonly – but really shouldn’t be. It’s not a new variant of meaning, it’s an error that gets duplicated as people see the word misused and copy it.

Contact me via email or via my contact form.

 
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Posted by on February 27, 2012 in Be careful, Errors, Language use, Writing

 

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Perquisite or prerequisite?

I’m going to be honest here. I have only ever seen prerequisite written perquisite when the writer clearly meant the former. And I didn’t actually know what a perquisite was until I looked it up when I sat down to write this post. But just in case you ever need to know … here you go!

A prerequisite, which is the word I really feel most people will be looking for and using out of this pair, is a thing which is required or necessary as a prior condition to something else. So a prerequisite for working as a French teacher is the ability to speak French.  A prerequisite for being a proofreader is being able to spell. Oh, and it’s one word: no hyphen.

A perquisite, it turns out, is a special right or privilege that you enjoy as a result of  your position.  I would say a perquisite of being a freelancer is the ability to wear pyjamas all day, but I don’t think that’s what it’s really about: it’ll be something to do with those special rights to walk your sheep over London Bridge or some such. If anyone reading this actually HAS a perquisite, I’d love to know!

Stop press: My clever friend Jen pointed out – rightly – that the word perk comes from perquisite. A perk is a benefit to which one is entitled to as an employee (or shareholder) of a company and, by extension, a benefit or advantage that comes from a particular situation. I still miss my borrowing perks from when I worked at the library. Interestingly, the dictionary says that this is an abbreviation dating from the 19th century. Thanks, Jen!

You can find more troublesome pairs here and the index to them all so far is here.

 
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Posted by on February 24, 2012 in Errors, Language use, Troublesome pairs, Writing

 

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My short cuts – top and bottom margins

This is part of my series on how to avoid time-consuming “short cuts” and use Word in the right way to maximise your time and improve the look of your documents.

I have already published instructions on how to manipulate your left and right margins, but I’ve noticed some search engine searches have come through to Libro looking for information on top and bottom margins, so here are a few words about them.

First of all, make sure you can see your rulers! If you can’t see what I’m pointing to in the screenshots, go to this post and follow the instructions on making your rulers visible. I’ll wait here while you do that …

OK, all set, and rulers visible?

So, sometimes we might want to make the area we can use on the page a bit bigger. Classic reasons include wanting to fit a whole document on one or two pages, for example if you are making up a poster and you want to use the largest print area possible. Within reason, you can extend the upper and lower margins of your text to fit in a few more words.

Let’s have a look at these top and bottom margins. Look over to the left-hand ruler in your document. You should see this, which you will notice looks very similar to your top ruler:

You will notice that the white section indicates the area where you can type: where the space for text starts at the top (above) and where it finishes at the bottom:

Hover your cursor over the division between blue and white and you’ll see a slider and an arrow indicating that you can move them up and down. In this example, I’ve moved the top margin down – see how the first line of text has followed it down the page …

But of course you can also move it up if you want more room to type.

Do note, that you can’t move it infinitely and eventually, when you go to print, you will get an error message telling you that you have gone outside the print margins. So be careful, but within reason this will allow you to create that little bit more space on your page.

Please note, these hints work with versions of Microsoft Word currently in use – Word 2003, Word 2007 and Word 2010, all for PC. Mac compatible versions of Word should have similar options. Always save a copy of your document before manipulating it. I bear no responsibility for any pickles you might get yourself into!

If you have enjoyed this post and /or found it useful, please click the share buttons below or comment!

Find all the short cuts here

 
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Posted by on February 22, 2012 in Copyediting, Errors, New skills, Short cuts, Word, Writing

 

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Perspective or prospective?

Today’s troublesome pair is perspective and prospective. Why do I think these two get mixed up? Because they are longish words that are spelled very similarly!

The main meaning of perspective is the art of representing three-dimensional reality on a two-dimensional surface to give an impression of objects’ relative distance and size (a classic example of this is painting a picture of a tiled floor; an example of using this for amusing means is found when you take a photo that you have the Pyramids in your hand, or similar) and by extension it means the appearance of objects with regard to their relative position and distance from the person viewing them. Other meanings, which you can see are linked to this idea, include a particular way of viewing things (“from the rioters’ perspective, they had every right to take the trainers”), and an understanding of the relative importance of things (“you need to keep a sense of perspective about what he has done: stealing a tube of Polos is not as bad as mass murder”).

Prospective, more simply, means likely or expected to happen or be in the future – “I’d like to welcome my prospective son-in-law into the family – he will marry my daughter in September”; “with my prospective earnings for 2012, I will be able to retire in 2050”.

“From Mrs Brown’s perspective, having a prospective neighbour who was good at picking locks was a godsend, as she was always losing her front door key.”

So the meanings should not be that easily mixed up; it just requires a moment of pause, perhaps, before writing down the particular word you choose.

You can find more troublesome pairs here and the index to them all so far is here.

 
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Posted by on February 20, 2012 in Errors, Language use, Troublesome pairs, Writing

 

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Gillian Linnell

Welcome to Saturday Business chat, and we are all about pets today, talking to Gillian Linnell of the Oldham-based company, GGL Pet Supplies, another new business which opened its doors in 2011 and is not yet a year old. Gillian took a route into business ownership that we’ve not seen before in these interviews, going on an entrepreneurship college course – it just shows the variety of routes we take into our lives as business owners. Like me, to an extent, Gillian has not ended up doing quite what she imagined; having started out in pet gift baskets, she now finds most of her business coming from a different, but related area. It’s so important to be flexible like this, and to both see and take up alternative opportunities as they present themselves, rather than sticking to a fixed idea of what you do. I’m sure flexibility is one of the most important promoters of success – look at Richard Branson, starting a record label and ending up with an airline!

Gillian sensibly took on a part time job while launching her business, making sure she could support herself and keep things going while she established GGL Pet Supplies – hard work, but worth it, I think, for the peace of mind.

So, let’s meet Gillian!

What’s your business called? When did you set it up?

My business is called GGL Pet Supplies, and I set it up in May 2011.

What made you decide to set up your own business?

Mom has advanced Parkinson’s Disease and working full time was taking its toll on me, advancement within the corporate company I was working at was not looking possible and I knew I was capable of much better things.

What made you decide to go into this particular business area?

I have always wanted to work with animals and decided to enrol at college on an entrepreneur course simply making and selling pet gift hampers.  I soon realised that this idea was not going to pay the bills so it quickly changed to a full blown pet store, also offering pet sitting and dog walking services.

Had you run your own business before?

No.

How did you do it? Did you launch full-time, start off with a part-time or full-time job to keep you going … ?

I took a part time job in a bar to help pay the bills whilst the company started to make money.

What do you wish someone had told you before you started?

Don’t spend money on marketing companies which offer Google front page search results when you can do it yourself!

What would you go back and tell your newly entrepreneurial self?

Be confident, trust and believe in yourself, you are unique, and don’t believe everything cold callers say on the phone!

What do you wish you’d done differently?

Not spent a heapload of money on advertising in the wrong places!

What are you glad you did?

Started the pet sitting/dog walking services as this was purely an afterthought, yet it is what is currently booming.

What’s your top business tip?

Stay focused, be persistent, believe. Do not ever give up, but be willing to adapt and change when opportunities arise.

How has it gone since you started? Have you grown, diversified or stayed the same?

The pet supplies is still an ongoing project that I am not really having much luck with, but the pet sitting and dog walking side is booming: I even do horses now. I am pushing the supplies side of things persistently: as I am still in the first year of business, I remain optimistic.

Where do you see yourself and your business in a year’s time?

I would like to be selling the supplies to local people and pet sitting clients and to have a brand and reputation which is very well known and recognised in the local community. Eventually I would like to employ staff and have a  warehouse full of pickers and packers. This is just one ambition – I have a handful of different directions which the company can take.

Reading between the lines here, it looks like Gillian has learned from any early mistakes she made with advertising and marketing – which are always tricky, and there are an awful lot of very persuasive people out there selling such services. She is to be applauded for her positive attitude and perseverance, and I really look forward to hearing about the new directions the business takes in the next year!

You can find out more about Gillian and GGL at www.gglpetsupplies.com and you can  email her or call her on 07717 216 100.

If you’ve enjoyed this interview, please see more freelancer chat, the index to all the interviewees, and information on how you can have your business featured.

 
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Posted by on February 18, 2012 in Business, New skills, Small Business Chat

 

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Cue or queue?

Cue and queue. I’ve been meaning to write about this one for ages, as I see it quite a lot, most frequently in popular culture and the media, in newspapers and magazines and personal communications like Facebook updates, Tweets and blog posts.

This is another of those homophone issues – i.e. the two words sound the same, so if you have only ever heard them, rather than having seen them written down, or particularly if you have only seen one of them written down, an assumption can be made about which spelling / word to use. I think I have seen each used incorrectly an equal number of times; is that your experience?

So, a cue (as well as being something used to play snooker and billiards, which I don’t think gets into this particular issue) was originally a signal to an actor or other performer to begin their speech or performance. This meaning has been extended to include anything that initiates or reminds one of the start of an action or speech. So an actor takes  his cue from the end of the previous actor’s speech, or their actions, while I might take my cue to speak from the person I’m speaking with pausing, or at a seminar, from the chair pointing to me, or a company might take its cue to deliver a new software application from the release of a hardware upgrade.  It’s all to do with getting some kind of indication that it’s time for some kind of action.

A queue is more, if you like, about INaction – as it is a line of people or vehicles, etc., waiting their turn to proceed or be attended to. The line of people at the bus stop or outside a gig, or the cars waiting to cross a level crossing while the gates are closed.

If you are hanging around waiting to buy a train ticket before the ticket office is opened, you might take your cue from the staff member opening their hatch to start a queue for tickets.

So: a cue initiates action, and a queue waits for it. Does that make sense?

You can find more troublesome pairs here and the index to them all so far is here.

 
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Posted by on February 17, 2012 in Errors, Language use, Troublesome pairs, Writing

 

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How are you motivated … really?

How are people motivated, short term and long term? How do you motivate yourself and how does your boss motivate you? Is it all about the money … ?

I started to think about this when I was playing a couple of Kinect games. Stay with me here, it is relevant!

The dancing game – at which I was pretty bad, being a) not very good at dancing or aerobics (not putting myself down here, just not good at moving fast in a coordinated manner. That’s why I’m a runner) b) not used to this kind of thing. But the avatar dance trainer stayed really, really positive, even when it was clear I was doing badly. “Yo, you nailed that move,” he shouted. Well, no, I didn’t. If anything, the move nailed me.

Moving on … I also tried out a fitness “game” – more of a set of workouts, but fun and interesting. The best thing about it was, though, that as well as getting the visual feedback on your movements that both games offered, in this one you got realistic feedback at the end. If you did well, you were told so. If you did badly, you got something along the lines of, “this wasn’t quite what we wanted, but you can do better next time!” Just the acknowledgement that it wasn’t the best go ever did motivate me a lot more.

So, realism and trustworthiness is obviously something that motivates me.

Short-term motivation and long-term motivation: chocolate or freedom?

I decided to undertake a scientific examination of this phenomenon. Well, no, I didn’t: what I actually did was as the question “what motivates you?” on Twitter, Facebook and LinkedIn. I wanted to see what real people who I actually knew said.

And the range of responses showed first of all that there is a difference between long-term and short-term motivators. The popular answer “chocolate” didn’t mean (I think) that the respondent was motivated to do a good job, to achieve and excel, by a mountain of chocolate. But yes, a little sweet reward or some such is a great motivator to get something done. And tea, cakes and, indeed deadlines work in this way too.

Although … deadlines … is that more about having a job where you do have deadlines to hit? I would like to bet that the type of deadline you have in your job – if you enjoy it – is down to the motivators that work for you. Anyway, the long-term motivators are the interesting ones: recognition, praise, kindness make one group, which covers social or personally orientated motivators. Family, and even, from one respondent, cancer, show a deeply personal motivator which is probably about life achievements more than simple workplace ones. And then there is the set including independence, achievement and freedom (that’s my one) which are more to do with the person themselves and their own interaction with their world (as opposed to interaction with people as such).

Do we see money in there? Well, it is mentioned, but it is not mentioned by anyone first.

Here’s the scientific bit: Maslow’s Hierarchy of Needs

This all comes down, in the end, to Maslow’s Hierarchy of Needs or Maslow’s Triangle. In an article written in 1943 (andl also explained well in this Wikipedia article), Abraham Maslow posited that we have a hierarchy of needs, and that the lower ones need to be fulfilled before the higher ones.  So our basic needs are the really basic ones – shelter, food, breathing, and next up are security of employment, body, health, property and family, among others. So our money need really disappears right at the bottom, or is maybe mixed into the one above.  After these basic needs come love and belonging – family and friendship ties, then esteem, which includes self-esteem and the respect of others, and at the top, self-actualisation: creativity, spontaneity, morality, problem-solving, etc.

You can see that most of the motivators my respondents talked about came from the upper levels of the triangle. Of course, when our health is threatened, we drop “down” a couple of levels, but then I suspect those who are motivated by their illness are actually reaching for esteem and self-actualisation, beating the illness and claiming their selves back.

Unpacking my motivators

So, when I “unpacked” my feelings towards my Kinect games (other consoles are available), I could see that I’m motivated by trust and truthfulness. When I was employed, I responded best to managers who were realistic but trusted me to get on with it , while speaking up if I was overwhelmed. Likewise, I wanted to trust them to give me the right work and leave me to it. I wasn’t motivated by relentless optimism, and nor am I motivated personally by being shouted at, which is why I avoid the boot camp kind of exercise regime and hate being micro-managed. Now I work for myself, I can go up to the self-actualisation motivators and enjoy being creative and in control of sorting out my own problems. Freedom is a big one, too – I love having enough work to do to keep me busy but being able to do it when I want to, within my clients’ deadlines, and being able to go to the gym (or stop and write a blog post) if I want to. Yes, I will get my head down and plough through a big project if I need to, but I know myself well enough to understand that that kind of rigidity is not healthy for me for more than a day or so at a time.

Count your blessings and Know Thyself

Of course, all those people who answered my question – and I – are lucky. We have enough money to live on (although I live happily on a lot less than I used to – I’d rather have freedom than fancy things or a car) and so our basic needs are covered, leading us to be able to be all esteemful and self-actualising. But when we’re thinking about all of this, it’s worth remembering that not everyone is so lucky, and giving something back if we can.

And: Know Thyself. Have a proper think about what motivates you. Look up Maslow and read up on him. Are you getting what motivates you out of your job, career or lifestyle? Are you in a position where you can change that? Is it worth having that chat with your boss about how you are really motivated? (although I wouldn’t recommend being asked to be paid in chocolate coins …

In summary …

So it turns out

  • we are not motivated by money … unless we really don’t have any and we work our way up a hierarchy of levels to find more fulfilment
  • short term motivators (chocolate! tea!) are different from long term motivators (family! freedom!) but both are useful
  • it’s good to sit down and have a think about what motivates you – it can be really useful in your career and life in general

I hope you enjoyed this article – please let me know by commenting, and/or using the share buttons you can see below.  Thank you to everyone who responded to my original question!

Contact me via email or via my contact form.

 
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Posted by on February 15, 2012 in Business, Ethics, Jobs

 

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Peace or piece?

Recently, I’ve seen sentences along the lines of “this will reassure you and give you piece of mind”, so I think it’s time for us to have a look at this troublesome pair: peace and piece. They come with two related phrases. Well, phrases that are related to each word, but actually mean very different things: “peace of mind” and “a piece of [someone’s] mind” and this is possibly how the two have come to get mixed up.

Peace means tranquillity, freedom from disturbance, and, most importantly, freedom from or the cessation of war or other conflict. “After the war, came peace”. “Peace of mind” means reassurance, tranquillity, knowledge that all is well. So good house and contents insurance or saving up some money to live on if you lose your job is likely to give you peace of mind.

A piece is a little bit of something. A piece of cake; a piece of the action. And to give someone a piece of your mind is to rebuke them or tell them off. A  bit different from the peace of mind in the first example!

So, if I give you a piece of my mind (grrr) then you might well be lacking in peace of mind for a while!

You can find more troublesome pairs here and the index to them all so far is here.

 
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Posted by on February 13, 2012 in Errors, Language use, Troublesome pairs, Writing

 

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Chrissie Metcalfe

Welcome to Saturday Business chat. This morning we’re meeting Chrissie Metcalfe, of Chrissie Metcalfe Recruitment Ltd, who runs her own recruitment agency in West Yorkshire. Chrissie has been going it alone for over a year now, and is probably glad to be in a solid job after experiencing a string of redundancies. It often seems to be redundancy that is the spur for people setting up on their own – sensibly, Chrissie stuck to a work area she knew, but where she also knew she could add value with a personal service and pick up on what the bigger agencies were, in her opinion, losing sight of, having the confidence to this that comes from having been praised by employees and companies for that very aspect of her relationships with them.

Networking has worked well for Chrissie, as it does for so many people – and it’s vital in a business that basically involves connecting people! And she has been sensible in not going for expensive exciting options and learning to get to know people before putting business trust in them, demonstrating that we are all travelling along a learning process here (when I learn something, it usually ends up getting included in my Terms and Conditions!)

So, let’s chat to Chrissie and find out how she did it all.

What’s your business called? When did you set it up?

My business is called Chrissie Metcalfe Recruitment Ltd and it was set up in September 2010.

What made you decide to set up your own business?

Over a two year period I had been made redundant four times by two large recruitment agencies and realised that after eight years in the recruitment industry I wanted to set up my own recruitment agency.

What made you decide to go into this particular business area?

I have always been successful in recruitment and could see that many agencies had lost the personal touch when dealing with candidates and businesses, I had always been complimented by candidates and companies on how well I worked and how I listened properly to their individual needs.

Had you run your own business before?

No

How did you do it? Did you launch full-time, start off with a part-time or full-time job to keep you going … ?

The fourth time I was put out of work was 22nd September 2010, so on that day I went to a web designer with my last wage slip and said, “I need a website, business cards and money left to join a networking group”. Whilst waiting for my business cards and website I spent the rest of 2010 dropping off leaflets, networking and doing everything I could to get my company known. I was doing this alone.

What do you wish someone had told you before you started?

Not to trust everyone who offer to help you. Do your research and get to know people first.

What would you go back and tell your newly entrepreneurial self?

Most definitely to go for it!

What do you wish you’d done differently?

I wish I had started my business before I was made redundant so that I had the money to take on a member of staff straight away, rather than only have one month’s wage to live on.

What are you glad you did?

Joined 4Networking [a business networking organisation with regular breakfast meetings – I’m a member of its online community and have met some of my clients through it]

What’s your top business tip?

No matter how exciting something sounds, if you can’t afford it, don’t do it.

How has it gone since you started? Have you grown, diversified or stayed the same?

My business has grown, I have 12 solid clients and have placed over 20 people in permanent jobs. I am now in an office and starting to look for a member of staff.

Where do you see yourself and your business in a year’s time?

I will have two members of staff and a bigger office. I wont be as tired, ha ha !!

As I come to the end of a very busy week for Libro, I can understand Chrissie saying she’d like to be less tired in a year’s time – however busy I am now, it is nothing to when I had two jobs, and in Chrissie’s case she’s looking to recruit her own staff to help her out – whichever route you take to getting things less frantic, it DOES get better, I promise! See how she was doing in 2013!

You can find out more about Chrissie and her recruitment services at www.chrissiemetcalferecruitment.com and you can  email her or call her at her office: 01977 644 862 or on her mobile: 07805 901 562. She’s based in the Broadland Business Centre in South Elmsall, Pontefract.

If you’ve enjoyed this interview, please see more freelancer chat, the index to all the interviewees, and information on how you can have your business featured.

 
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Posted by on February 11, 2012 in Business, New skills, Small Business Chat

 

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