Welcome to Saturday Business chat. This morning we’re meeting Chrissie Metcalfe, of Chrissie Metcalfe Recruitment Ltd, who runs her own recruitment agency in West Yorkshire. Chrissie has been going it alone for over a year now, and is probably glad to be in a solid job after experiencing a string of redundancies. It often seems to be redundancy that is the spur for people setting up on their own – sensibly, Chrissie stuck to a work area she knew, but where she also knew she could add value with a personal service and pick up on what the bigger agencies were, in her opinion, losing sight of, having the confidence to this that comes from having been praised by employees and companies for that very aspect of her relationships with them.
Networking has worked well for Chrissie, as it does for so many people – and it’s vital in a business that basically involves connecting people! And she has been sensible in not going for expensive exciting options and learning to get to know people before putting business trust in them, demonstrating that we are all travelling along a learning process here (when I learn something, it usually ends up getting included in my Terms and Conditions!)
So, let’s chat to Chrissie and find out how she did it all.
What’s your business called? When did you set it up?
My business is called Chrissie Metcalfe Recruitment Ltd and it was set up in September 2010.
What made you decide to set up your own business?
Over a two year period I had been made redundant four times by two large recruitment agencies and realised that after eight years in the recruitment industry I wanted to set up my own recruitment agency.
What made you decide to go into this particular business area?
I have always been successful in recruitment and could see that many agencies had lost the personal touch when dealing with candidates and businesses, I had always been complimented by candidates and companies on how well I worked and how I listened properly to their individual needs.
Had you run your own business before?
How did you do it? Did you launch full-time, start off with a part-time or full-time job to keep you going … ?
The fourth time I was put out of work was 22nd September 2010, so on that day I went to a web designer with my last wage slip and said, “I need a website, business cards and money left to join a networking group”. Whilst waiting for my business cards and website I spent the rest of 2010 dropping off leaflets, networking and doing everything I could to get my company known. I was doing this alone.
What do you wish someone had told you before you started?
Not to trust everyone who offer to help you. Do your research and get to know people first.
What would you go back and tell your newly entrepreneurial self?
Most definitely to go for it!
What do you wish you’d done differently?
I wish I had started my business before I was made redundant so that I had the money to take on a member of staff straight away, rather than only have one month’s wage to live on.
What are you glad you did?
Joined 4Networking [a business networking organisation with regular breakfast meetings – I’m a member of its online community and have met some of my clients through it]
What’s your top business tip?
No matter how exciting something sounds, if you can’t afford it, don’t do it.
How has it gone since you started? Have you grown, diversified or stayed the same?
My business has grown, I have 12 solid clients and have placed over 20 people in permanent jobs. I am now in an office and starting to look for a member of staff.
Where do you see yourself and your business in a year’s time?
I will have two members of staff and a bigger office. I wont be as tired, ha ha !!
As I come to the end of a very busy week for Libro, I can understand Chrissie saying she’d like to be less tired in a year’s time – however busy I am now, it is nothing to when I had two jobs, and in Chrissie’s case she’s looking to recruit her own staff to help her out – whichever route you take to getting things less frantic, it DOES get better, I promise! See how she was doing in 2013!
You can find out more about Chrissie and her recruitment services at www.chrissiemetcalferecruitment.com and you can email her or call her at her office: 01977 644 862 or on her mobile: 07805 901 562. She’s based in the Broadland Business Centre in South Elmsall, Pontefract.
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